Welcome to Arkham's Botanical!Please use this form to contact Arkham’s with any queries or feedback. We respond to every email as quickly as possible and will only use your details to respond to your query.

When contacting us, please be aware that we receive a lot of emails every day and are a tiny business with limited man hours. With that in mind, if you have a more general query then it’s always worth consulting our Information pages before contacting us.

We also appreciate being treated like human beings, so if you have a genuine problem, try to be polite and we promise that we’ll always do our best to make you happy!

If you think that your order may have gone missing on its way to you, by all means let us know, but be aware that the postal service will not consider a delivery lost until fourteen working days have passed since the date of posting.

We are happy to answer emails written in Catalan, English and Spanish. For any other language, you will have to forgive the vagaries of Google Translate…