What Our Customer Reviews Say

As you can see from the customer reviews collected below, we here at Arkham’s Botanical pride ourselves on offering the best possible service, garnering us some lovely repeat customers (and a few new friends) in the process.

We’ve been selling various seeds (mostly Acacia, Desmanthus, Phalaris and Trichocereus species) through eBay on and off for almost a year now and are happy to report that we’ve a 100% Positive Feedback record from our eBay customers, a selection of which is listed below. We’ve now decided to stop selling on eBay (due to PayPal being American government puppets, “customer” fraud and wanting to focus our full attention on our website)!

Further, since we launched the Arkham’s Botanical online store, we’ve been pleased to receive some pretty glowing feedback from customers there too! We strive to please by going the extra mile, offering quality products, well-packaged orders, speedy delivery and friendly service – we’re in this for the long haul, after all…

What our customers say

We’d like to take this opportunity to thank everybody who’s taken the time to support us by leaving a customer review, buying something or by sharing or otherwise recommending our website. Your support is truly appreciated! We always like to hear your thoughts on what we do – just drop us a line via the Contact page linked in the main menu.


Customer Reviews: Arkham’s Botanical website

“I have ordered from Arkhams many times. Being in the states it can be hard to find a reliable online company. Arkhams is just that reliable. Their products are always on par and as advertised. Seeds are viable and plant matter is preserved well and fresh. Thanks arkhams.”

“It’s so refreshing to purchase products in such a personal and transparent manner. This is how business should be done, not the cold faceless transactions that the world seems hell-bent on producing – Kudos to you…”

“Great website. Fantastic range of exotic plants and seeds. Friendly & helpful emails. Arrived within 2 days. Excellent!”

“Excellent communication on order status, what different locations it was shipping from and what was coming from each one.”

“The cutting arrived today, safe and sound. Thanks for the complementary San Pedro seeds…Thanks for making this such a pleasant first purchase. Arkham will be my first stop for any future botanical acquisitions.”

“Very good service and an exceptional standard.”

“Arrived very quickly, seeds were well protected and in perfect condition (with a free bonus!) This is my third order from Arkham and I’ve had nothing but great experiences. Love you guys!”

“Quick delivery, perfect quality! Way to go fellas!👍”

“Can’t thank you guys enough for all you do for the hobby. Your name a business is the gold standard in my group so when I was ready to order naturally I went to the best. Arkham’s.”

“Super-fast delivery, very nice website and excellent customer service. Very happy. (Freebies too: what’s not to love?)”

“Quality mhrb, best you can get in uk at the moment. Fast delivery over Xmas…and got some freebie seeds. Cheers.”

“Fantastic, healthy and well packaged plant, plus great customer service. would recommend.”

“I am glad i found somewhere with so many different locality seeds, you’re great.”

“Excellent and Swift service.The website delivers accurate and Honest information which is so important.I will definitely be using them again”

“…through in some extra. Polite email communication + fast shipping. Appreciated. Will be back.”

“ive tried at least 8 diff mail order places trying to get the collection i have dreamed of and arkhams made it real with just one order.”

“Effortless order process, really spectacular selection, and free shipping is fast – less than two weeks to US – I am a happy customer.”

“Thanks! I will definitely recommend your services.”

“Well packaged and no issues at all, to the point that I immediately placed another order based on that experience.”

“Thank you for the good professionalism and thank you for the gift bags, service irreproachable = customer fully satisfied. All the sowing has just been planted and it did not miss one :-)”

“Nice and responsive customer service.”

“Faultless service, postage was also very fast”

“…the salvia plant I bought early in the year is thriving. It’s awesome.”

“My order arrived in good time, especially considering I ordered over a bank holiday weekend. I was kept well updated by email on my orders progress as well, thanks.”

“Thank you! Very delighted with lovely hand written message and packaging is ace!”

“the germination rate on San Pedro seeds I’ve received from Arkham’s is 100% so far just using the basic takeaway tek germination method from the site.”

“…plants couldn’t have arrived in s better, healthier condition. Definitely recommend.”

“It’s rare to come across a seller as professional, prompt, and friendly as Arkham’s Botanical. Communication was excellent, shipping was incredibly fast, products were well packaged and clearly labeled, and my order included some AWESOME extras as well. I would absolutely recommend them, and I will definitely be a returning customer. I not only felt like I got an extraordinary bargain on some very rare and hard to source botanicals, but also that I had made a friend. I was astonished by their service and the lightning fast shipping.”

“first time that ive actually enjoyed a chat i have had with customer services! very friendly, polite and got a minor confusion on my side sorted quickly and with good humour!”

“thank you so much.you have done me a great service.i will spread the word about arkhams botanical about how honest and trustworthy you are and let the quality speak for itself when people see the results.thank.you.”

“…it’s a real pleasure to find a seedsman after my own heart. I think it’s fair to say you’ll be hearing from me again.”

“OMG so happy I found you Arkham’s!!!”

“Awesome wide selection/variety, fast shipping and quality seeds. Ive only sown a few of a couple acacias(floribunda, confusa), but am very happy germ rates. Will definitely be ordering again.”

“prompt and excellent customer service, product arrived on time and perfect quality. very responsive if you have any queries relating to your order. will absolutely order again. Very happy customer”

“Love the website, great customer service & very quick delivery.”

“great customer service as always 🙂 “

“Excellent plant – well packaged, cracking root.”

“arkhams botanicals online shop was easy to use and my seed turned up two days later. thanks for a top result!”

“i’m loving the business. I ordered some of the mimosa hostilis ‘A’ last week and have just ordered some more, it’s really good stuff. And the prints i ordered just caught my eye, but i’m in love with them already!”

“:D I love how you have such a huge amount of varieties in stock!”

“Cacti turned up today, lovely little specimens, will be nurturing them for years to come.”

“Couldnt have been better ….fast shipping…fast response to emails….great products”

“All plants arrived fast and in great condition. Great communication from Will throught out. I will be purchasing more plants/seeds in the future. Very happy, thank you.”

“Fast delivery genuine products, will definitely be using again :)”

“Great service. Both times I’ve used this company products have, arrived promptly, are well packaged & as described on site. Will most likely use again in future.”

“Great service all round, seeds seem quality and I’m currently ordering more right now lol”

“My order arrived in good time, and arrived well packed. Really pleased”

“Glad and honoured to take the time to say what a professional job and also compassionate towards the plants: they all arrived in perfect shape, packed as they were with so much care. Just a few days later they are happily growing and sprouting all over. It is just great to work with people with such a deep knowledge about what they are doing. Will always come back for a new cutting or an expert advice. Thank you very much!”

“Wonderful looking seed I don’t know how you got it to me so quickly. Quality plants come from quality seed.thank you so much.”

“We were very impressed with the speed of delivery the first time round and hope to order again soon”

“Will was super helpful!”

“Was very pleased with the last order so I figured I would stock up. Thanks!”

“Purchased one a few weeks ago and the plant was so good I ordered a second, thanks”

“Arrived a day early will be back top vendor.”

“Pleased to have found this species at last and your store! Excellent service and looking forward to the acacia seeds starting to germinate. Many thanks.”

“Thank you Arkhams for your quick delivery, and the bonus as well.”

“You have an awesome site…keep up the good work…I love the simplicity and ease of use.”

“Just like to say thank you for the order and gift 🙂 “

“Top notch selection.”

“Fantastic seeds with a good germination rate! The first two seeds appeared in just a week.”

“it’s been great service and has been good to hear updates as things have progressed.”

“Cheers for the prompt response and fast delivery 😀 !”

“Accurate and on time …Always there to answer any questions.”

“Great product, will definitely buy again. Many thanks.”

“Great customer service and quick replies to any queries”

“Outstanding product, fast delivery!”


Customer Reviews: eBay

“Efficient reliable seller. Would definitely use again.”

“Fast delivery and perfect condition very satisfied”

“Great seller 5 stars”

“Seeds are fresh, and the listing was immensely helpful with advice for germinat[ing].”

“rare listing + super quick delivery.”

“Recommended seller, very pleased.”

“great deal. thank you”

“Highly recommended good quality product”

“all perfect”

“A++++”

“Great item. Lightning postage”

“product was damaged in transit,seller resolved issue ,would recommend seller”

“Seeds as described, well packed and fast delivery.”

“Fat shiny seeds. Can’t say any more until I try germinating them…”

“Highly recommended ebayer 😉 !!!”

“Thank you for an easy, pleasant transaction. Excellent seller. A++++++.”

“Excellent item thanks.”

“top seller fast delivery well packaged many thanks”

“FAST , 5* , NICE BIT OF KIT , TOP E-BAYER”

“excellent seller”

“Great service, Delivery was fast and item was described perfectly.”

“Good ebayer recommended many thanks again.”

“Very pleased with item just as you described thank you”

“Excellent seller item as described. Would highly recommend”

“brill item thanks”

“Fast dispatch, 5*.”

“arrived quick, seeds protected well, recommended seller ?thank you”

“everything great, fast shipping”

“Fast delivery and as described. Thanks very much! 🙂 ”

“Fantastic service, will be using again 5*****”

“Great thanks”

“Fast service well packaged 100% satisfied great service as good as it gets.”

“Very satisfied, good eBay seller, fast delivery ? 5***** thanks ?”

“Would use again”

“Great item Thank you!”

“spot on”

“Thanks great trading.”

“Amazing seller. Great product.”

“It’s great, thank you!”

“Very good seller many thanks”

“Super service. Many thanks…”

“Arrived early, Very happy. Thanks”

“Great item great seller. A+++”

“Absolutely no problems – an excellent seller.”

“rating good a+”

“perfect seller transaction as a dream”

“Item as described, prompt delivery, thanks!”

“Perfect, thank you”

“Excellent thx”

“A great seller item as stated and arrived quickly thank you.”

“thanks a++++++++”

“Very happy. Thankyou.”

“A1 seller 5 stars”

“Excellent, many thanks.”

“Good, fast. Thanks.”

“Excellent item, very happy.”

“Good ebayer recommended many thanks again.”

“Very good commuication.”

“100% 5xxxxx”

“Fast delivery. High quality.”

“good shop”